Buying a brand new Sinn German watch from WatchBuys
ensures the following advantages:
Because we are the official and authorized North American Sinn distributor, your
name and watch serial number will be automatically registered in our database
for a Sinn manufacturer's limited warranty which we pass through. This means
that should your watch require service during the Sinn manufacturer's limited
warranty period, service will be provided by Sinn in Germany when you return
your watch to them. This Sinn manufacturer's limited warranty is transferable to
subsequent owners as allowed by Sinn.
You are responsible for paying the shipping charges to Sinn, and all repairs
that Sinn approves under its warranty are at no charge. Sinn will also pay the
return shipping charges to the address you specify.
The Sinn manufacturer's limited warranty period is as follows:
Watches in the EZM Series: 3 years
Watches marked AR containing inert gas: 3 years
Watches in the DIAPAL Series: 5 years
All other Sinn models: 2 years
As an added benefit to those who purchase Sinn watches from WatchBuys, you may
choose to have your warranty repairs serviced through our US service center, RGM
Watch Service located in Pennsylvania. This added service saves our clients the
time and effort of returning their watches to Germany for repair. This benefit
applies for a period of up to two years from the date the watch was originally
purchased from WatchBuys, and is transferable to subsequent owners who purchase
directly from the original registered owner.
Please note that you are responsible for paying all shipping and insurance
charges for sending your watch to RGM. Once they reach your watch in the service
queue they will determine which repairs are covered under Sinn's warranty.
Please note that Sinn oil filled
quartz models (EZM 2, Hydro and UX series) must be returned to Sinn in Germany
for repair. If you own one of these watches, please contact us and we'll
provide instructions for shipping the watch to Sinn in Germany.
Your watch will be repaired at no cost to you other than shipping charges to
either Sinn or RGM during the warranty period. Sinn watches purchased through
the "grey market" (non-authorized sources) may carry no warranty from Sinn. Sinn
watches purchased through authorized overseas retailers are governed by the
warranty policies of those dealers and/or Sinn, and typically must be sent to
either the overseas dealer or Germany for repair.
You'll be wearing your new Sinn watch soon after your order is placed since we
stock Sinn watches and ship FedEx. Plus, since we are located in the United
States, there are no "hidden charges" for shipments to US residents as is the
case with most overseas dealers. Such charges can add up to 15% to the cost of
your new watch, and include credit card surcharges, foreign exchange credit card
bank fees, import duties and taxes, and custom's broker charges.
WatchBuys offers a comprehensive return policy with no restocking fees to US
residents. Overseas dealers, including those involved in the grey market,
typically don't offer a return policy, and if they do, returning a watch under
the policy is both complicated and expensive due to import/export and custom's
requirements. Restocking fees are also common and may range up to 15%.
WatchBuys is pleased to accept payments through PayPal, debit and credit cards.
We charge no surcharges to use credit or debit cards, and because we are based
in the United States your US card is charged in US dollars with no conversion or
exchange rate fees.
We also accept payments from PayPal and charge no surcharges.
Please note that to pay by credit card, debit card or PayPal your account and/or
card must be issued by US or Canadian financial institution and billed to a
confirmed US or Canadian address.
When you purchase your new Sinn watch from WatchBuys, you'll earn WatchPoint
Rewards which accumulate and may be redeemed against future purchases.